About Soft Touch Cleaning LLC

16+ years of Experience

Soft Touch Cleaning Services is a family-owned and operated cleaning company based in Columbus, Ohio. For 16+ years, we’ve helped families across 13 Central Ohio communities care for their houses, apartments, and condominiums with service built on trust, quality, flexibility, and consistent results.

What started in 2010 as one family’s commitment to doing honest, careful work has grown into a trusted name for homeowners across Central Ohio, but the values haven’t changed. We treat every home we clean the way we’d want our own home treated.

Read our Reviews

What we believe

Reliability

We communicate clearly and respect the schedule you agreed to. If something changes, you’ll hear from us.

Attention to detail

We listen to the areas that matter most to you and treat them as a priority, not an afterthought.

Friendly service

Our team shows up ready to do great work and easy to welcome into your home.

Flexible scheduling

Life doesn’t always follow a routine, and neither do we. We work around what fits your household.

Experience reflected in long-term relationships

Some of the best evidence of what we do is what our customers say. Many of our clients have stayed with us for years, and they consistently mention the same things: punctuality, flexibility, responsive communication, friendly service, and thorough, professional cleaning.

      EXCELLENT  
   Based on 27 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Matt Ryan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service at reasonable price! I have used Soft Touch Cleaning for several years and have always been happy!
  
 
      Posted on Google  
   
   Devin Night 
 
 
 
 Trustindex verifies that the original source of the review is Google. Reliable service that leaves my home looking and feeling clean. The crew is considerate and efficient. They have never failed to do a great job and I've been using them for several years now.
  
 
      Posted on Google  
   
   Louis Holschuh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always reliable, friendly, and focused on doing a superb job.
  
 
      Posted on Google  
   
   Jeffrey Kloss 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've had Soft Touch clean our house since 2017 and have been very pleased with Roberto and his crew. They always show up on schedule and are easy to deal with. They are very trustworthy as well since we vacate the house while they are cleaning.
  
 
      Posted on Google  
   
   Kelsey Kornblut 
 
 
 
 Trustindex verifies that the original source of the review is Google. We use Soft Touch for bi-weekly cleans and are very happy with them! Our house is always spotless and smells so nice after they clean. Highly recommend.
  
 
      Posted on Google  
   
   Leah M 
 
 
 
 Trustindex verifies that the original source of the review is Google. Robert and his crew do a great job, very thorough and very friendly!
  
 
      Posted on Google  
   
   allison klunk 
 
 
 
 Trustindex verifies that the original source of the review is Google. They did a move out deep clean and did an absolute amazing job!!!!!!
  
 
      Posted on Google  
   
   Lynn Asensio 
 
 
 
 Trustindex verifies that the original source of the review is Google. SoftTouch is easy to work with and very professional!  Communication is excellent with texts and reminders.  Their team of cleaners are pleasant and work very hard to make my home spotless!
  
 
      Posted on Google  
   
   James Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. The crew does a great job, they all work together, are pleasant and are done in an hour or so.  Highly recommend!
  
 
      Posted on Google  
   
   Javlon Nabiev 
 
 
 
 Trustindex verifies that the original source of the review is Google. They have brilliant hands that can make crystal cleaning. They made my house as a brand new. Thanks a lot
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Meet Jorge, our founder

“I came to the United States from Central America with my family, looking for a better future. Like a lot of immigrant families, we faced real struggles along the way, but those struggles taught me the value of hard work and doing things the right way, every time. In 2010, I started Soft Touch Cleaning Services with that same mindset: show up, work hard, and treat people the way you’d want to be treated.

Today, Soft Touch is still a family business at heart. Every home we clean carries that same commitment my family and I started with — because for us, this isn’t just a job. It’s our name, and our word.”

— Jorge Rodriguez, Founder

FAQ’s

How long has Soft Touch Cleaning Services been in business?

Soft Touch Cleaning Services was founded in 2010 by Jorge Rodriguez and has been serving Columbus and Central Ohio families for 16+ years.

Is Soft Touch Cleaning Services licensed and insured?

Yes. Soft Touch Cleaning Services is fully licensed and insured, so you can feel confident inviting our team into your home.

Is Soft Touch a family-owned business?

Yes. Soft Touch is family-owned and operated, founded by Jorge Rodriguez, who continues to lead the company today.

Does Soft Touch offer bilingual service?

Yes. Our team provides service in both English and Spanish (se habla español), so communication is never a barrier.

What areas does Soft Touch Cleaning Services serve?

We serve Columbus and the surrounding Central Ohio communities, including Gahanna, New Albany, Reynoldsburg, Blacklick, Westerville, Dublin, Hilliard, Grove City, Pickerington, Upper Arlington, Worthington, and Canal Winchester.

What types of properties does Soft Touch clean?

We clean houses, apartments, and condominiums for residential customers throughout Central Ohio.

How do I get a free estimate from Soft Touch Cleaning Services?

You can call (614) 778-6229 or request a free estimate online. There’s no pressure, it’s just a conversation about what your home needs.

What makes Soft Touch different from other cleaning companies in Columbus?

Soft Touch is a real family business, not a franchise — founded and still led by Jorge Rodriguez. Customers consistently point to reliability, attention to detail, flexible scheduling, and friendly, responsive communication as reasons they’ve stayed with Soft Touch for years.

Let us learn what your home needs

Whether you know exactly what kind of cleaning you’re looking for, or you just know your home could use some help, we’re happy to talk it through with you. Call us at (614) 778-6229 no pressure, just a friendly conversation about how we can help.

Get your free estimate